B.S.M.A.R.T. - Building Skilled, Mature and Reliable Talent
Who Should Attend
- IT, Marketing, HR, Service and Finance professionals who participate in cross functional meetings, global calls and management discussions
- Professionals who require communications, business, culture and character development to advance their performance and career
- Managers in leading industries who will serve as role models for their teams with their communications, competencies, culture and character
Program Value
- Develop competent, dedicated and motivated professionals
- Build world class professionals as role models
- Increase retention and satisfaction
Course Duration: 8 weeksÂ
B.P.O.T - Building Premier Outsourcing Talent
Who Should Attend
- BPO professionals in call centers, HR, Legal and other industries
- Who have regular interactions with global clients
- Need basic English, Social and Cultural competencies to make a great impression
Program Value
- Delight global clients with your communication, business and cultural competencies
- Retain contracts and grow valuable clients
- Increase employee satisfaction and retention
Course Duration: 8 weeks